FAQ

What if I need to cancel?

 Contact us by text at 509.316.0021 to reschedule as packages are non-refundable.  If you call the same day of your appointment there will be a $25 rescheduling fee. 

Do you accept credit cards in store?
No, we accept debit but cannot accept credit cards as all the credit card companies charge us to process their cards. Most places charge you extra to use credit cards; we don’t want to appease those big corporations.

Age Restriction?

14+ is allowed to be in the building. No exceptions

What happens if I or a person in my party  doesn’t wear long sleeves, pants, or proper shoes?  Showing up not  dressed appropriately will be a forfeit of appointment with NO refund or rescheduling. You are responsible for sharing the FAQ page with  anyone raging with you. 

What are the differences in the packages?

See the packages page for that.

What happens if I‘m late?

We are a small business that can only afford to operate by appointment, at this time. More than 10 minutes late without calling, we treat it as a no call/no show. If you are running late give us a CALL or TEXT; we will try to accommodate by rescheduling without the loss of your payment. See question 1 for rescheduling. 

What to expect when I get there?

Please arrive no more than 10 minutes early with the wavier pre-filled out from the website (See Rage Wavier).  You will be given the rage rules and then your time starts as soon as you are checked in. Please put on gloves, hard hat, and safety glasses on quickly. Once taken to the back you can set up bluetooth, and be let to rage. Any appointments that show up late by 10 minutes will be canceled with no refund; your time will still end at the scheduled appointment time.

Can I rage being pregnant?

No... and no exceptions. 

What should I wear?

Long sleeves, pants, and closed toe and closed heel shoes. Arms and legs must be covered. It is your responsibility to inform all members of your party. Showing up not dressed appropriately will be considered a no show and loss of appointment; as your safety is important.

Why don't you offer coveralls?

We did until we quickly learned that people don't see coveralls as pants and will shove a shoed foot into them, causing them to fall and hit their head on the concrete. Not to mention damaging the coveralls without care of cost or replacement. We visited other rage rooms and found that they do not offer coveralls for the same reason which helped our decision to no longer offer them and inform individuals to come prepared to rage in apporitate attire. 

I bought a rage package can I also bring my own items?

No, we have a package for you to bring your own items. If you picked a package that isn't the Spring Cleaning you can purchase add-ons from us. 

Do you take donations?

 As a small business just starting up; gladly accept donations: 

 Items accepted:

Ceramics, Mugs, Glassware, Glass bakeware, Bottles, Picture Frames, Lamps Without Bulbs.

*We cannot do pick ups; only able to accept drop-offs*

Where do you get the breakables?

A lot of thrift shopping, constantly looking for deals while giving back to mom and pop shops.

I have 4 people that want to do the Mini Rage or A Quickie package how do I book it?

Go to the book it tab and select the package you want. It will ask how many are in the party. You will only pay  for one, the other guests will pay the day of the event. Up to 6 people allowed in the room at the same time.

Why can't old TVs be broken?

Older TVs have CRT (cathode ray tubes). These tubes contain one or more electron guns and fluorescent screens that are used to view images. What some people might not realize is that these tubes contain high levels of toxins. CRT TVs typically include about 4 to 8 pounds of lead in the glass tube, and the inside of these tubes also are coated with toxic phosphor dust. In addition to lead, there are often traces of mercury within the tubes as well.  

What does the fee include?

The fee includes an admission charge, as we are listed as an indoor event facility. $5 per person is pulled from the paid amount for admissions. The rest covers items that will be broken, the use of equipment, time in the room, and clean up. 

What does the room look like?

Hopefully, the messiest room you've ever been in. Debris now gets shovled out weekly, we shoveled about 45 tons in October of 2023. Tons of broken houseware items. You are allowed walk on the debris, and write on the walls. 

Do you have a bathroom for guests? Unfortunately we do not.

Where are you located a?

122 S. Division St. Spokane WA

Before the Sprague bridge. It is one way and we are located on the left side of the street right after the corner of pacific and division. We have free parallel parking right in front of our shop. 

Just because you are in a rage room does not mean you can ignore safety rules or be disrespectful to staff or the property.