FAQ

What if I need to cancel?

Cancellation Policy: Customers will receive a refund, minus an appointment resetting fee of $25 OR  a credit to reschedule with no fee,  dependent on the situation to reschedule if we are notified 24 hours before the appointment about the cancellation. Contact us by text at 509.316.0021 for cancellation or to inquire about the policy.   

What happens if I‘m late?

We are a small business that can only afford to operate by appointment, at this time. More than 10 minutes late without calling, we treat it as a no call/no show. If you are running late give us a CALL or TEXT; we will try to accommodate by rescheduling without the loss of your payment.

What to expect when I get there?

Please arrive no more than 10 minutes early with the wavier pre-filled out from the website (See Rage Wavier). Your time starts as soon as you are checked in. Please get dressed into PPE quickly and safely (wearing pants and long sleeves will let you opt out of wearing used coveralls). Once taken to the back you will be given the rage rules, set up bluetooth, and be let to rage. Any appointments that show up late by 10 minutes will be canceled with no refund; your time will still end at the scheduled appointment time.

Do you take donations?

 As a small business just starting up; gladly accept donations: 

 Items accepted:

Ceramics, Mugs, Glassware, Glass bakeware, Bottles, Picture Frames, Dressers, Desks

Nightstands, Entertainment Centers, Lamps Without Bulbs.

Where do you get the breakables?

A lot of thrift shopping, constantly looking for deals while giving back to mom and pop shops.

I have 4 people that want to do the Mini Rage package how do I book it?

Go to the book it tab and select the package you want. It will ask how many are in the party and require a deposit. The final payment, which is collected day of event, will only reflect what is owed by one mini rage. The rest of the payment will be adjusted when checking in.

Why can't old TVs be broken?

Older TVs have CRT (cathode ray tubes). These tubes contain one or more electron guns and fluorescent screens that are used to view images. What some people might not realize is that these tubes contain high levels of toxins. CRT TVs typically include about 4 to 8 pounds of lead in the glass tube, and the inside of these tubes also are coated with toxic phosphor dust. In addition to lead, there are often traces of mercury within the tubes as well.